Heather & Jeremy

Languages
English, rusty French
About Me
Just a fun loving family who wants to share our awesome trailer with others who can get some good use out of it!
 
My Trailers
CAD $
99
/ Night
CAD $
639
/ Week
CAD $
2,772
/ Month
Airdrie, Alberta
 (3)
Sleeps:
8
Length:
31
3 reviews   1 comments
Overall Experience
(4.7 of 5)
Accuracy of listing
(4.3 of 5)
Cleanliness
(4.7 of 5)
Pick-up/return
(5.0 of 5)
Value
(4.7 of 5)
Heather was extremely helpful in communication for pick up and drop off of the trailer. Lots of space and a great trailer for a camping getaway. Generator was perfect add-on to plug in to use the AC for the hot days when no hook ups were available at our camp site. Thanks so much again!
Review for Hitch Perfect! Lightweight and sleeps 8-10, with a seperate rear bunkhouse!
Overall Experience
Accuracy of listing
Cleanliness
Pick-up/return
Value
0
0
Owner was very accommodating and a pleasure to deal with. I was looking for a last minute trailer rental and they jumped through hoops to make it happen for me and my family. It's hard to find service like that! The trailer was BEAUTIFUL, well kept and very clean. Everything worked as it should. The trailer included anything you would need for a camp-out plus much more (tools, camp chairs, umbrellas, ... more ice machine, BBQ, utensils, etc, etc, etc). I definitely recommend renting Hitch Perfect if your looking for the perfect family camping trip. Thanks again Heather!
Review for Hitch Perfect! Lightweight and sleeps 8-10, with a seperate rear bunkhouse!
Overall Experience
Accuracy of listing
Cleanliness
Pick-up/return
Value
0
0
Owners were friendly and accommodating for what they were aware of. The trailer was very nice and we enjoyed it with our kids and grand kids. The hitch system worked well once I was able to figure it out and adjust it to the F150. The owners were not aware that the setup for the hitch was not correct for my truck when I first hooked up and left which was a safety issue. I had to talk to two RV companies ... more and watch a BlueOz Youtube video and set it up safely for our F150 myself after leaving Crossfield. Also be aware that in order to tow safely with a RV of this size you should have a tow package to utilize the RV electronic braking system. The Grey and Black tanks were mark incorrectly/ reversed which they were not aware of. The Grey tank which says it has a capacity of 109 litres was full after only 2 days of washing a few dishes. The owners indicated the tanks were emptied on pickup but the bathtub backed up on the 2nd day which seemed out of the ordinary. Because the tanks were marked incorrectly this caused additional problems which was unfortunate. Chad the owner of Wheelestate was very helpful and we appreciated his extra help with solving the tank problem. The owners reimbursed for one day which we appreciated. Missing and important would be leveling wood blocks for the tires as the rear jacks only stabilize but dont actually lift to level the RV properly. Some small items to consider checking for before you leave, dish cloths T-towels, over mitts were not there for our use.
Review for Hitch Perfect! Lightweight and sleeps 8-10, with a seperate rear bunkhouse!
Overall Experience
Accuracy of listing
Cleanliness
Pick-up/return
Value
0
0
Brad B
Thank you Brad for the detailed review! We appreciate your feedback and as discussed at the time of your rental, we did take care of all the suggestions you made. We were sad that the oven mitts went missing before your stay (and that we missed that!) but we did grab some new ones right after! The leveling blocks were the yellow plastic type and were in the flow through storage. Thank you for that, ... more so we can triple check that these are pointed out to future users :) So glad you appreciated the free night we gave you. We wanted (as did wheel estate, no doubt!) to do our best to relieve any stress you may have endured. Sadly, for the grey tanks, 109 litres disappears quickly! We’ve had the “pleasure” of discovering that with many trailers we have used in the past! Thank you also for bringing up the hitch. It is a specialty sway control set up and is a free value add option that we offer with our trailer if people choose to use it. Glad you could find a way to make it work for you. We also had to get it set back to its original state for the next folks :) we always do our best to ensure the safety of every guest. We have a family too and it makes us sick to think anyone would ever be in jeopardy! So glad you and your family generally enjoyed your stay. Feedback is always important and we have certainly made every effort to grow from that for all our guests after your stay early this summer. We hope you and your family have an excellent fall. All the best!
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