How do I find a trailer to rent on Ruckify RV?
It's easy! Go to our Home page and you will find the search bar. There you can choose the type of trailer you are interested in and enter the City and Province of where you would like to book a trailer. Press the search button and all the travel trailer listings will appear in your selected location.
Learn moreDo I need to put down a security deposit?
Ruckify RV automatically collects a $500 deposit on the behalf of the trailer owner 48 hours before the beginning of the trip. We hang on to the security deposit until 48 hours after you return the trailer. Without a reported issue/damage, the security deposit is automatically returned to the guest after the 48 hour window.
Learn moreWhen do I have to pay for the trip?
Once an owner accepts your request you will be charged the full payment of the reservation along with all fees, and any add-ons you have selected. Ruckify RV does not release payments to trailer owners until 48 hours after you have picked up the trailer to make sure you are 100% satisfied.
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What about insurance?
Safety is our top priority. Ruckify RV has a $1M insurance policy that covers trailers listed on the site every trip. Protection includes physical damage, theft, fire, vandalism, acts of nature and personal liability. You can rest easy, we've got your back. All this at no extra cost to you.
Learn moreWhat if I have to cancel my trip?
We understand that sometimes plans just don't happen well, as planned. We have a standard Guest Refund Policy and each trailer owner has a choice of four standard Cancellation Policies. Ruckify RV will help uphold both the
Guest Refund Policy and the
Cancellation Policy.What does it cost to use Ruckify RV?
It is free to become a member with no hidden costs. Ruckify RV only charges a 15% service fee plus GST to the guest at time of booking. This fee covers amazing customer support, our priceless trust and safety team, and running the site that we built just for you.
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